26 Mar Ransomware attacks
Ransomware attacks are becoming more and more common with computers, laptops, tablets and Android smartphones all targeted. Ransomware software is loaded onto devices through some websites which offer video viewing or file-sharing services prompting users to install a video player. Reports have also been received of victims clicking through to news stories on Facebook newsfeed links which have been shared by friends.
While the victim is online on their device, a message on the screen will suddenly appear seemingly from the police; most commonly the Metropolitan Police or Cheshire Constabulary. Designed to trick, embarrass or scare, it will inform the victim that they had been detected viewing illegal images, and must pay a ‘release’ fee either online or via Ukash or Paysafe vouchers to have their computer unlocked.
Do not pay the ransom. Report this matter online to Action Fraud or call 0300 123 2040. If you can start your Android phone in ‘Safe Mode’ you should be able to find the rogue application and remove it. Refer to your user manuals about how to restart your devices in ‘Safe Mode’ or seek the advice of a trusted and qualified computer technician.